VOIID

1. Information We Collect

a. Information You Provide

• Account Information: Name, phone number, email address, username, and profile picture.
• Messages: End-to-end encrypted, not stored after delivery.
• Contacts: With your permission, the app accesses your contact list to help you connect with other VOIID users. The contact information is temporarily sent to our secure server at https://voiid.app solely to check which of your contacts are already using VOIID. This information is not stored, shared, or used for any other purpose.
• Statuses, Stories, and Reels: Shared content is retained only for the duration specified by the user and deleted automatically after expiration.
• Comments and Likes: Retained until deleted by the user.
• Media: Photos, videos, and files are not retained after delivery.
• Camera and Microphone: Required for video calls, voice notes, and media sharing. Permissions can be managed in your device settings.

Permissions

We request permission to access your camera, microphone, and contacts to enable features such as video calls, voice messages, and connecting with other VOIID users. You can revoke these permissions at any time in your device's settings.

b. Information We Automatically Collect

• Device Information: Operating system, device model, and network data.
• Usage Information: Interaction data like message statistics and crash reports.
• Location Information: Collected if shared in the app.

c. Cookies and Tracking Technologies

We may use cookies and similar technologies to analyze app usage, improve functionality, and provide personalized experiences. You can manage cookie preferences in your device settings.

Legal Basis for Processing Personal Data (GDPR)

We process your personal data based on your consent, the necessity to perform a contract with you, or legitimate interests. You can withdraw your consent at any time by contacting us at [email address].

2. How We Use Your Information

• Provide and improve services.
• Customer support.
• Security and fraud prevention.
• App-related communications.
• Content moderation for public interactions.

3. Sharing Your Information

• Service Providers: Bound by confidentiality agreements.
• Business Transfers: Notified in case of mergers or acquisitions.

4. Your Privacy Choices

• Update or delete account information.
• Revoke contact, camera, microphone, or location access in device settings.
• Delete statuses, stories, reels, comments, and other content manually.
• Manage push notifications.
• Manage push notifications in your device settings.

5. Security

We use encryption and authentication tools to protect your data, but absolute security cannot be guaranteed.

6. Data Retention

We retain data only for as long as necessary for the purpose for which it was collected. Messages, media files, and other data are not stored beyond delivery unless required by law or for business purposes. User accounts are deleted upon request, subject to legal retention requirements.

7. Children's Privacy

VOIID is not intended for children under 13. We do not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal data, we will take steps to delete such information as soon as possible.

8. International Data Transfers

Your data may be processed and stored in India or other countries where our service providers operate. When your data is transferred internationally, we ensure it is handled in compliance with applicable data protection laws and regulations.

Third-Party Services

We use third-party services such as Firebase for push notifications. These services may collect and store data according to their own privacy policies. For more details, please review Firebase's privacy policy https://firebase.google.com/support/privacy.

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will notify you through the app or by email. Please review the effective date at the top of this document for any changes.

10. Contact Us

If you have questions or concerns, please email us at voiid@blackis.in .